2- Adherence to US Safe Harbor FrameworkIt is the policy of AloTech to comply with the requirements of the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. AloTech has self-certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement with respect to all personal information transferred from the EU or Switzerland to the US (personal information) within the scope of its Safe Harbor certification.
- We may collect some information on you, but you control how much you share about yourself.
- We do not collect information from children under 13 years of age.
- We will not sell or rent your personal information in connection with the products or services you are seeking.
- If we use a third party to assist us, they will be bound to protect your information.
- We may aggregate information and use such information for our business purposes.
- In certain legal situations, we may be compelled to disclose your personal information, but we will let you know if that occurs.
- If you are outside the United States, you understand and agree that we may store your information in the United States.
- We self-certify compliance with the US-EU Safe Harbor.
4- Methods of Collecting Information
4.1- The Information Submitted by YouThe data such as your first name and surname, email addresses, mailing addresses, telephone numbers, and certain information related to the business you represent may be collected on the website when you request information, subscribe to or order a product or service, register as a user, respond to an online survey or otherwise actively send us data. While charging for services we will also collect payment information such as credit card number and related verification information, phone number, and billing and shipping addresses. By actively submitting the information, you will have a full knowledge in what data we collect through the website.
4.2- The Information Collected Through Standard Operation of the WebsiteAs part of the standard operation of the website, we may collect information from your computer or device, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the website, and if you are accessing our website with your mobile device, type of mobile device. In addition, we may collect information about your browsing behavior, such as the date and time you visit the website, the areas or pages of the website that you visit, the amount of time you spend viewing the website, the number of times you return to the website and other click-stream data.
The website also uses Internet Protocol (IP) addresses and log files to identify server problems. In particular, we utilize, to the extent allowed under applicable law, Google Analytics services to track Site usage for statistical purposes.
4.4- No Information Collected From ChildrenWe will never knowingly collect any personal information from children under the age of 13. If we obtain actual knowledge that we have collected personal information from a child under the age of 13, that information will be immediately removed from any access. Because we do not collect such information, we have no such information to use or to disclose to third parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).
4.5- Credit Card and Bank InformationWe may, in certain instances, collect credit card or banking and related information when an individual orders a service. AloTech uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on behalf of AloTech. When the credit card or banking information is submitted to us, such information is encrypted and is protected with SSL encryption software. We will use the banking information for purposes of processing and completing the requested transaction payment, and the information will be disclosed to third parties only as necessary to complete the job.
5- Use of InformationWe may use the information we collect from and about you for any of the following purposes;
(a) for account verification and to fulfill your requests for services;
(b) to contact you with information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties;
(c) to contact you when necessary;
(d) to review website usage and operations;
(e) to address problems with the website, our business or our products and services;
(f) to protect the security or integrity of the website and our business; and
(g) otherwise, as we disclose to you at the point of information collection.
6- Third Party Hosting, Serving and StorageWE MAY CONTRACT WITH A VARIETY OF THIRD PARTY SUPPLIERS, PROVIDERS, AND VENDORS FROM TIME TO TIME, TO PROVIDE FOR OUR HOSTING, AUTHENTICATION, SERVING, STORAGE AND TELECOMMUNICATION NEEDS, ETC., INCLUDING WITHOUT LIMITATION STORAGE OF OUR USERS PERSONALLY IDENTIFIABLE INFORMATION. WE SHALL NOT BE RESPONSIBLE NOR LIABLE FOR, AND HEREBY DISCLAIM, ALL RESPONSIBILITY AND LIABILITY FOR CULPABLE (INCLUDING WITHOUT LIMITATION NEGLIGENT) ACTS OR OMISSIONS BY OUR THIRD PARTY SUPPLIERS OR VENDORS.
7- Where We Store and Process DataWe store and process the data in the cloud across multiple data centers globally.
8- Disclosure of InformationWe use, disclose, transfer and otherwise process Personal Information in several ways. When you place an order online, we use the Personal Information you provide, including the credit/debit card or payment information, to provide the products or services requested. If you create a user profile, we will store your Personal Information as requested to manage your profile. If you later decide that you do not want us to store such information, you may and ask us to delete the Personal Information in your profile. AloTech also may disclose and transfer Personal Information to IT providers, fulfillment houses, and other subcontractors that assist with the operation of the website and/or the associated business transactions, which may be located within any country, including countries which may not offer a level of protection equivalent to the country in which you are located. All such parties will be required to keep Personal Information secure and only process it in accordance with our instructions. Personal Information may also, subject to the requirements of applicable law, be used, disclosed and transferred to law enforcement personnel and other persons in situations where we believe that it is necessary to identify, contact, or bring legal proceedings against someone who may be misusing the website, using the website without proper authorization, interfering with the rights of AloTech, or when AloTech reasonably believes that the law requires such disclosure. We may also disclose and transfer Personal Information, subject to the requirements of applicable law, where necessary or appropriate to protect the security of the website, to protect AloTech and our affiliated companies against liability, and/or in connection with the sale or transfer of all or part of the business. We may also share your personal information where you have granted us permission, and we reserve the right to fully use and disclose any information collected via the website that is not in personally identifiable form.
10- AccuracyWe offer individuals the right to access and ability to correct, if necessary, their personal information which we collect and process. If you have any questions or complaints, or wish to exercise your rights, please contact us at: firstname.lastname@example.org.
To the extent that you provide us with Personally Identifiable Information, our goal is to maintain accurate information, so if you wish to delete or correct any inaccuracy in your Personally Identifiable Information, you may submit a request by email to email@example.com. Please include adequate details for your request.
The use of technology on the Internet, including cookies and web beacons, is rapidly developing. As a result, we strongly encourage individuals to revisit this policy for any updates regarding its use of new technology.
12– MarketingWe will use your Personally Identifiable Information for any marketing and survey purpose on our behalf and our affiliates, parent and subsidiaries to send information to you about additional goods or services that may be of interest to you. In addition, we may disclose your Personally Identifiable Information to third party agents and independent contractors to help us conduct our marketing and survey efforts and to share with other companies in connection with marketing efforts including but not limited to direct marketing. You may have no relationship with these other companies.
13- Co-sponsored OfferingsWe may provide an offering which is co-sponsored by another company. In those situations, the Personally Identifiable Information we obtain from you in connection with such offering may be shared with our co-sponsor. In those situations, our co-sponsors will have the right to use your Personally Identifiable Information for their own purposes, in accordance with their own policies. If you do not wish for the information we obtain from you to be shared with our co-sponsor, then do not enter such contest, sweepstake or other offering or otherwise provide to us any Personally Identifiable Information in connection with such contest, sweepstake or other offering. We are not responsible for how our co-sponsors may use your information.
14- Data SummaryWe may sell or transfer non-individualized information, such as summary or aggregated anonymous information, about all persons or sub-groups of persons.
15- SecurityWe have taken reasonable physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from you. You hereby shall acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure although we take all reasonable steps. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you register on our website or for our services, you hereby agree that it is your responsibility to protect the security of your login information. If you supply financial information as part of completing a transaction, we will encrypt the transmission of that data.
17- Retention of DataValensas will keep your Personal Information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by applicable law.