Cloud systems can be described as one of the greatest blessings of technology. The security of cloud systems that provide instant access to desired data anywhere in the world, -without the need for data storage on local devices, has always been a matter of curiosity. So how is the security of the cloud systems provided?

Cloud systems are extremely important data centers where data is accessed remotely in a digital environment. Both software and physical security of these areas are among the critical details.

First of all, we need to talk about physical security studies

Data centers have physically important security measures. Alarms are protected by key equipment such as metal detectors and security cameras that record continuously. Both internal and external areas of the data center can be monitored where it is needed, under high-resolution camera supervision. In addition to hardware security solutions, personnel-based security concerns are also being used in data centers.

When data is entered into the system, it will be divided into several parts and stored as encrypted separate pieces.

The EU GDPR (EU General Data Protection Regulations) is an important factor on the provision of these protection systems. If companies fail to comply with this regulations, they may have to pay high penalties for failing because of not keeping company records regularly (article 28), not notifying the auditing institution and subject to a violation, and not evaluating the impact assessment. It should be noted that these rules apply to both auditors and operators. Cloud systems are not exempt from GDPR. For this reason, full compliance with the regulations is required and AloTech fully fulfills these regulations.

Banks using Google Cloud prefer CSEK (customer-supplied encryption) for their transactions. With this system, banks can also create their own decryption keys. The biggest advantage of this encryption is that it can not even be displayed by Google.

 

Software-based data security is provided by Google’s important data security infrastructure. Google data is secured with 2048-bit SSL. The Cloud Logging and Cloud Monitoring tools from Google Cloud Platform enable you to create customized security measures with capabilities such as data collection, system registry tracking and infrastructure control.

Regular Network and Firewall Maintenance

By default, no packages are transferred to virtual machines that do not comply with firewall rules. To allow incoming traffic, you need to configure the firewall which allows connections. This approach is an extremely critical step in the safe management of systems. Security, which is one of the most important conditions for companies that carry call center services to the cloud, is provided with the highest level of measures in our cloud services. Ensuring the security needs of the companies which use our services is among the details that we care most.



Cloud Call Center System Security

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